Virtual Appointment Policies

Please read and understand our policies

____It is standard business practice to hold your Virtual Appointment with a credit card number. We want to know that you are as serious as we are about helping you have clear skin.  Electronic storage of personal information and cardholder data follows all encryption and compliance PCI Security Council standards.


____A 24-hour cancellation or rescheduling notice is required. To cancel or reschedule your Virtual Appointments you can contact us by calling us at 801-800-6602 or email us at Our cancellation policy is strictly enforced.  Cancellations without a 24 hour notice will be charged for the full appointment cost.


____No Show: You will be charged 100% of the appointment fee if you no show your Virtual Appointments


____Cancelling or Rescheduling without at least 24 hours notice: Last minute cancellations or reschedules do not allow us enough time to fill the appointment slot, therefore you will be charged 100% of your Virtual Appointment fee. Exceptions will be made for illness and family emergency.


____Your appointment is your responsibility:  While we offer email, text message, and phone reminders, failing to receive them or read them does not waive your responsibility for your Virtual Appointment times. 


____A word about prospective clients ages 13-18: We have found that teen cases can be more difficult due to the lack in motivation and consistency with our program guidelines. To achieve clear skin our client’s need to be 100% consistent with their home care and lifestyle changes. We have found over the past 10 years that this can be difficult for this age group.  Please understand these limitations and talk to your teen to make sure they can be 100% dedicated to the program before scheduling a Virtual Appointments.


____Insurance: Our clinic does not process insurance claims or work with Health Insurance Companies. We are Skincare Professionals and Master Estheticians but not doctors.  All services and product purchases are self-pay and due at the time of service.


____Supplements: Please be advised that we are not medical professionals. Any supplement information presented by Jil Goorman Beauty is for educational purposes only and is not meant to substitute for any advice of a Medical Physician or qualified Health Care Provider. Jil Goorman Beauty does not make any medical claims regarding the use of any supplement suggested. Always seek advice from your medical physician regarding any questions you may have about a medical condition or treatment before starting any skincare program.


_____Clinic Proprietary Information: All information provided to you with regards to our Clear and Acne Free Program ™ is 100% proprietary. This includes information you are given in your Virtual Consultation , the paperwork you will receive after that Virtual Consultation and any Virtual Follow-up information. You agree NOT to share our Clear and Acne Free Program ™ information for self promotion or monetary gain. This includes posting or sharing our information on your personal social media channels like, Facebook, Instagram, YouTube, Pinterest, TikTok or any other channel you may be using to influence, promote or grow a brand or business you own. Consent to share any information must be granted in writing by the owner of Jil Goorman Beauty. Offenders will be prosecuted.